Steven Bonacorsi, entrepreneur and founder of International Standard for Lean Six Sigma, shared his amazing story with the oGoing team.
1. Can you tell us about you and your business?
The “International Standard for Lean Six Sigma (ISLSS)” is a management consulting firm that specializes in training, project coaching, deployment planning, Kaizen Events, process improvement marketing, and Lean Six Sigma certification.
2. How is your business doing?
We are doing well, we are owner of the LinkedIn Lean Six Sigma Group that currently has 207,000 members http://www.linkedin.com/groups/Lean-Six-Sigma-37987 We have over 2,000 jobs posted on our boards each week, and grow over 5,000 new members each month.
3. What gets you going?
We love our customers and it is a value for our team to want to wow “delight” our customers every single day. We even guarantee a 4:1 Return on Investment to our customers. We can offer this because we have never delivered and ROI that low, in fact we have never delivered an ROI less than 10:1, usually our $ impact is in the 25:1 range or higher. That’s exciting to our clients as well as the Lean Six Sigma Master Black Belts on our team that deliver these financial results.
4. What are your products or services, and key benefits?
Lean Six Sigma Yellow Belt Certification (2 days) – Key Benefits: Ability to participate on Lean Six Sigma Projects with hands-on skill development in executing basic project management tools and methods
Lean Six Sigma Green Belt Certification (10 days) – Key Benefits: Ability to Lead Lean Six Sigma DMAIC Projects; Pass GB Exam; and Execute a 3-4 month business process improvement project.
Lean Six Sigma Black Belt Certification (20 days) – Key Benefits: Ability to Lead cross-functional Lean Six Sigma; Pass BB Exam; Coach GB Projects; Execute a 3-5 month business process improvement project.
Kaizen Event Certification (3 days) – Key Benefits: Ability to lead Kaizen Events(3-5 day full time team) rapid improvement continuous improvement projects.
5. Who are your customers? Can you share a brief success story?
We have led 27 Fortune 100 and over 40 Fortune 500 Company Lean Six Sigma Deployments; We also support businesses in marketing and promotion on social networks. The Process Excellence Network, a division of IQPC, has been a client of our for over 3 years, we helped the Lean Six Sigma community become aware of Events, Webinars, Case Studies, White Papers, Interviews with thought leaders, book reviews, summits, awards, videos, training, tools and templates, and book reviews. We share Announcements, Featured Topics, Group Management, Profile Enhancements, and we share content across social networking sites to reach 10’s of millions of followers.
6. How do you find new customers? Or customers find you?
Customers find us. We operate by references. Our exposure as the leader in Lean Six Sigma on the various social networking sites and through our partnerships enables new customers to find us, while our existing customers are extremely satisfied with our results and call us back for repeat business often.
7. What is your biggest challenge? What help do you need to overcome this?
We offer Open Enrollment training programs internationally, these are often 3-4 workshops that range 2-3 days each, so that when traveling Internationally we can develop students quickly on a number of business skills in a 2 week visit to that country. Each workshop needs a minimum of 15 students to run the workshop and a maximum of 30 students in order to justify the trip to that country. In a 2 week trip we can deliver 4 workshops over the 10 business days and so can develop a total of 120 professionals. These are open enrollment training workshops and could use help in filling these seats so that we can travel to more countries – growing the talent needed to execute business process improvement transformation projects.
8. What are your 2013 goals? Did you kill them?
One of our 2013 goals was to publish a Kaizen Event book. Yes we will kill this goal. We are completing final edits in October, Book Reviews by November, Graphics by December, and Publication in Jan 2014.
9. Can you share some tips with our community?
Business Networking is not a periodic activity but a daily activity. It is important to manage ones time so as to prioritize not only business execution, business development, but also in sharing results. Business Networking allows others to see your performance, build your professional image, and create exposure of your value proposition. All three are critical to long-term strategic growth.
Steven Bonacorsi, LSS MBB
International Standard for Lean Six Sigma